axs, the smart services portal by TECOM Group offers more than 200 government and corporate solutions. Launched to enhance ease of doing business and provide a seamless user experience to the Group’s vibrant business communities through sophisticated online services, integrated support centres and a dedicated customer care call centre.
Through axs, more than 6,500 business partners and their 120,000 business professionals, entrepreneurs and students across TECOM Group’s communities can seamlessly access visa, leasing and other setup services under one roof. This is facilitated by TECOM Group’s strategic partnerships with a growing number of government entities including the General Directorate of Residency and Foreigners Affairs, the Emirates Identity Authority, Dubai Health Authority, Dubai Customs, Emirates Post Group and the Dubai Department of Economic Development, amongst others.
axs plays an integral role in realising TECOM Group’s vision to create world-class business communities in Dubai with an enhanced digital customer journey, and award-winning customer care and services. It was named the Best Smart Service at the Gulf Customer Experience Awards 2019 and won the Best Government Services category at the International Business Excellence Awards 2017.